Unravel: Fast Wireless Charging, Anywhere.

Created by Ampere Unravel Indiegogo

A travel wireless charging station with three 10W Qi-charging pads.

Latest Updates from Our Project:

Sat Jun 1 '19 Announcement
almost 2 years ago – Sat, Jun 01, 2019 at 02:40:21 AM

Hi IGGers,

 

We’re bringing you a short and sweet update today to give you a status on shipping — for Unravels and the Power Cube.

 

As mentioned in our last update, we were very low on the stock last month. And we can now confirm that we are completely out of stock of Unravels.

 

Since our last update, we have been working around the clock to make our next batch of Unravels (we are calling these Unravel 1.2).  

 

At the beginning of May, we made the decision to expand to new manufacturing partners to scale up production and have set high standards for charging time, temperature, durability and consistency for phones, Apple Watches, AirPods and all other Qi-enabled devices.

 

We are currently testing out the next batch and we are stoked to let you know that the next batch of Unravels is nearly ready to go. At this point in time, we estimate that the next batch of Unravels will be ready to ship in June.

 

We know that some of you have already been waiting patiently for several months and we are genuinely sorry that we were unable to meet the previously estimated timeline.

 

Once the next batch has entered into mass production, you will receive a personal email to let you know.

Now for some good news...mass production of the Power Cube is complete!






Mass production finished in May and we have begun the process of shipping. For those who have been waiting on this final accessory from your bundle, you can expect to receive shipping notification in your inbox shortly. We are excited for you to get these power banks — they are 20,000 mAH of pure power! 

If you have already been chatting to a customer happiness team member, you can continue to chat with them if you have questions. If you haven’t spoken to our team yet and do have more questions, please reach out via hello@amperetech.co and someone will assist you ASAP.

 

The Ampere Team

Thu Apr 25 '19 Announcement
about 2 years ago – Thu, Apr 25, 2019 at 08:31:04 AM

Hello IGGers!

With Apple dropping the bomb that they are cancelling AirPower, the last month has been quite a whirlwind for us here at Ampere HQ! Let’s all just take a moment to appreciate this milestone...this is what backing crowdfunding projects are all about! All of you took a risk on a progressive product from a new brand instead of going with the mainstream. Thank you for backing us from the beginning. 

We’re coming up for air to give you all of the updates on our end:

  • Apple AirPower — no more!
  • What people are saying about Unravel
  • Unravel stock status and shipping status
  • Accessories back in!
  • The Power Bank is nearly done
  • Our kick-ass Customer Happiness team

 

Apple AirPower — no more!

A couple of weeks ago, Apple officially announced that AirPower has kicked the bucket...it’s officially scrapped...it’s as dead as a doornail...you get the idea!

With this news, you’re probably thinking the same thing we’re thinking: Unravel is the perfect replacement!

And the good news is that you’re right! Let’s compare Apples to…Unravels.

 

Apple AirPower

Charges three devices at once ✓

Apple Watch charging ✓

AirPods 2 charging ✓

 

But…not only does Unravel tick all the boxes that AirPower was going to feature, we’ve got more boxes that AirPower was never going to tick….

 

Unravel

Three powerful 10W wireless coils ✓

A patent-pending hinge for multiple orientations ✓

A FaceTime-friendly stand mode ✓

A travel-friendly and portable design ✓

Multiple color options ✓

 

What people are saying about Unravel

With the news about AirPower, we’ve been getting some great feedback about Unravel. Check out what people are saying.  
 

 

"It’s cleverly designed, it works well, packs light, and offers more versatility than any other charging pad or stand we’ve used, tested, or reviewed. If you’re in the market for a really flexible wireless travel charger, it’s a tough product to turn down."  — Review Geek

 

Unravel stock status and shipping status!

With all of this excitement, we have received an overwhelmingly positive response from the community. And because of this, we are almost completely out of stock of Unravels.

But don’t panic...we are in the process of making more! And we will continue to increase our production to keep up with the high demand.

In the meantime, we will be fulfilling as many Indiegogo orders as possible with the remaining stock, but please bear in mind that we are nearly out. We will be prioritizing Indiegogo orders by date (as best we can) and we are doing everything in our power to speed up the next production run of Unravel.

We anticipate that we will be fully restocked and replenished in May. And we’ll keep you all informed of when we are preparing to ship this next wave of Unravels. For those of you who are waiting on an exchange of your unit, your replacement unit will be sent out in the May wave of new units. During this time, we ask for your patience with our small team of Customer Happiness members, they will help answer any questions you have about our progress along the way.

We could truly never have anticipated the incredible support we’ve received for Unravel. We are sorry for any of you who experience a delay in receiving your unit. As you can see from the press and reviews above, it will be worth the wait.

 

Accessories are back in stock!

For those people waiting on travel cases, world plug sets and adapters — the good news is that these are back in stock! If you’ve been waiting on an accessory, these started shipping at the beginning of April and we will continue to ship out until we’re all caught up. Please keep an eye out in your inbox for your shipping notification.

 

The Power Bank is Nearly Done

A lot of you have also been asking about the Ampere Power Cube, which many of you opted for as part of your bundle. We have been working very closely with our manufacturing partners to get this just right, take a look at the final result:

 

 

 

 

We’ve been testing the Power Cube relentlessly and we’re happy to report that it:

✓ Works seamlessly with Unravel

✓ Can be fully charged in less than three hours with the Ampere adapter

✓ The 20,800mAh battery can fully charge a MacBook from 0 to 100% (and beyond)

✓ Has three different output options — USB-C PD, Pogo-Pin PD and USB-A

With all the testing reports reviewed and all our certifications in place, the final version is ready to go. We are now in mass production and these will be ready for shipping within the next two weeks. Again, we’re sorry for anyone who has been anxiously waiting on this awesome accessory. We’re excited to get it in your hands.

 

Our Kick-ass Customer Happiness team

Got your Unravel and have questions, queries, concerns or feelings that you want to share?

We have a very small team behind the scenes working hard to answer ALL your questions. You can reach out to them by emailing: hello@amperetech.co

Please keep in mind that with all of our new backers we are experiencing high volumes of inquiries! So if you do reach out, your patience with our team is appreciated and we promise to get back to you as quickly as we can.

Fri Feb 8 '19 Announcement
over 2 years ago – Fri, Feb 08, 2019 at 04:41:29 AM

This is part two of our big shipping update. If you haven't read part one, do so now!

 

Unravel FAQs (Continued...)

Does Unravel support charging a phone in the vertical portrait position?

Throughout the length of the campaign, we experimented with a lot of sizes, shapes and locations for our wireless charging coils within Unravel’s panels. Our goal for the triangle position is to provide a coil location that will wirelessly charge as many phones as possible while allowing people to do things like watch videos and FaceTime. When we were in the prototype stage, we featured a solution to vertically charge an iPhone X. But when it was time to move into production we’ve had to make a final decision on where to place the coil and the phone hooks. 

Basically, we had two choices:

  1. Unravel can use a coil position that charges a single specific phone, like the iPhone X, vertically or 
  2. Unravel can have a coil position that will charge all phones in the horizontal position.

Ultimately, we chose a coil position that would accommodate the most phones but in a horizontal, not vertical, orientation in the triangle position. However, there are some smaller phones can be charged in the vertical position. You’ll need to experiment to see where your own phone’s wireless coil is placed. 

 

How do I charge Apple AirPods?

The current AirPods on the market do not have wireless charging capabilities. However, we sell an AirPods wireless charging case that can turn your AirPods into a wireless charging accessory. Simply slip the case onto your AirPods and place the case on Unravel. 

 

How do I get glow-in-the-dark silicon to glow?

The glow-in-the-dark rings and runners, like all glow-in-the-dark items, need to be "charged up" in order to glow. Shine a bright light directly on your Unravel and to activate the glow. You’ll only need 10 minutes of charging with a bright light. Then try viewing Unravel in a dark room.

A little trick that we showed on our live stream was running an iPhone flashlight over the Unravel — just a couple of seconds with the phone flashlight really makes it glow.

Please note: we’ve tried to optimize the strength of the glow-in-the-dark glow to be bright enough to be visible and but dull enough to not be distracting while you sleep; we’d love to hear your feedback on the strength of the glow-in-the-dark Unravel’s glow.

 

How to Contact Us!

Still got questions?! Our customer happiness team is on standby to help. Just shoot us an email at hello@amperetech.co

 

Warranty Registration 

We are offering a 1-year limited manufacturer's warranty to all Unravel IGG backers (because our backers rock!). 

You need to register your Unravel within 30-days of receiving it for your warranty to be valid. 

Look on the back of the print out in your Unravel box for instructions, it looks a little something like this:

If your Unravel does not have a UPC code, or you are having trouble registering your warranty for any reason, simply email us at hello@amperetech.co and we will help you get your Unravel registered in a jiffy!

Register your Unravel HERE *

*the registration page is now live, but you will need your UPC code found on the back of your Unravel box to register

 

You Helped to Donate THOUSANDS of Lights to SolarAid!

On our campaign page, you might have noticed that we partner with a non-profit called SolarAid. Last year, thanks to your support for the Unravel project, we were able to donate the funds to support making an estimated 4,000+ solar lights that will be sent to people in need in Africa. Give yourself a pat on the back because we couldn’t have done it without your support. Thank you, backers! 

Your help provides access to solar lights in Uganda, Malawi, and Zambia to help catalyze solar markets and eradicate the kerosene lamp. With a solar light, everything changes. They give off hours of light in the evening so families can earn, learn and feel safe after dark. Just one lamp can transform the fortunes of an entire family and is the first step on an energy ladder to full electrification. If you want to learn a little more about Solar Aid, look out for this print out in your Unravel box as well:

 .

 

#UnravelAnywhere contest

Are you guys ready to #UnravelAnywhere? In the Unravel box, you’ll read all about our Instagram contest — #UnravelAnywhere — where we’ll be giving away two round-trip flights anywhere in the world! 

It’s super easy to enter, too. Simply snap a pic of your Unravel out and about and use the hashtag #UnravelAnywhere. Paste the link of your Instagram into the main comments section of the IGG and you will go into the draw. 

Thanks to those who've posted already. Check out the first submissions HERE!

That’s it for now backers!!! Thanks for your patience and support during this time. 

--- The Ampere Team

Fri Feb 8 '19 Announcement
over 2 years ago – Fri, Feb 08, 2019 at 04:06:34 AM

Hello backers! 

As you all know, last week was a big week and that means we're due for a big update. In fact, it's so big, we are splitting it into two updates!

Sorry, we’re a few hours late getting it into your inboxes!

Here's what we'll be covering today:

  • Unravels Sent! Shipping Update & Shipping FAQs
  • Using Your Unravel
  • Unravel FAQs
  • How to Contact Us!
  • Warranty Registration
  • SolarAid Contribution
  • #UnravelAnywhere

 

Unravel Shipping Status

Last week, we set an ambitious goal of shipping all Indiegogo orders that were locked before Jan. 13th. We ramped up our efforts from assembly to testing and shipping in order to get as many orders as possible sent before the Lunar New Year Holiday in China. In fact, our team flew to Shenzhen last week to personally pick and pack orders. After several consecutive days of 14-hour shifts, we are proud to report that we successfully shipped the majority of our Indiegogo orders.

We were on pace to ship all orders, but unfortunately, we ran out of stock of some of our accessories during the pack last week. There were a couple items that proved to be more popular than we forecasted — the travel cases and the world travel plug set (specifically, the AU/CN plug converter). 

We’ve already emailed all Indiegogo backers who were affected by this stock shortage. In that email, you’ll have an estimated delivery date of when your package will arrive. We’re terribly sorry if we couldn’t get your order out. 

As an update for all backers who ordered the Unravel Power Bank, aka “Ampere Power Cube,” this item will be shipped separately in March. Manufacturing the Power Cube has taken longer than anticipated, but we will finish mass production shortly after our manufacturing partner returns from the Lunar New Year Holiday in late February and begin to ship as soon as possible. We are really sorry for this delay as well.

For those whose packages were sent, an automatic email confirming your tracking information should have been sent directly to your inbox (the email connected to your Indiegogo account). Because it was an automated email, it may have gone to your junk folder (so please check that too). 

Glow-in-the-dark Stickers for Everyone! 

As a small token of apology for the delay in the delivery, we are sending everyone a FREE Glow-in-the-dark Unravel Sticker Pack! We know this doesn’t make up for a delayed shipment, but we hope you have fun with your retro glow stickers perfect for decorating your bedside Unravel wireless charger.

Indiegogo we HEART you!

For those of you who ordered glow-in-the-dark stickers, we’ve included an extra pack in your order. 
 

Shipping Timeline for Remaining Backers

For those who got their BackerKit shipping survey after Jan. 13th, shipping will resume after the Lunar New Year, with the next batch of orders shipping later this month (week of Feb. 18th). Then, we’ll continue producing remaining accessories and shipping as quickly as possible until every single backer has received 100% of their order.

 

2. MUST READ: Using Your Unravel 

With thousands of Unravels starting to arrive, we've been getting some questions about how to use Unravel along with some confused backers thinking their Unravel doesn't work when in fact it does when used correctly. 

The good news is that we've got lots of places to get this information... 

1. User Manual Inside the Unravel Box 

Please read the Unravel User Manual. You'll find this in your Unravel box. 

2. Our Unboxing Video 

We also made an Unboxing and How to Set Up Unravel video. Check it out here, 

KS LIVE

We also recently filmed a Kickstarter LIVE answering questions from the comments section of our Kickstarter page. See that here

Still got some more questions? We thought so. So we've rounded up a few FAQs that we've been getting over the last few days. 

 

Unravel FAQs

Does Unravel need a special adapter to power it? 

Yes, you do need a Type-C PD Adapter to power Unravel and it needs to be plugged in at all times you want to use your Unravel. 

So far, the only people who have reported an issue with their Unravel are people who didn't purchase an Ampere 60W Type-C PD Adapter... so if you are having trouble getting your Unravel to work please read this section carefully... 

As we mentioned throughout the campaign, because Unravel has three 10W coils, it requires more power than a standard 5V 1A USB adapter. We offered the Ampere 60W Type-C PD Adapter separately because many people already have a PD adapter for one of their other devices. For example, Unravel will also work with one of the following,

  • 18W Type-C PD Adapter - e.g. iPad Pro Adapter 
  • 30W Type-C PD Adapter - e.g. Apple MacBook Air Adapter 
  • 45W Type-C PD Adapter - e.g. PixelBook Adapter 
  • 60W Type-C PD Adapter - e.g. Unravel Adapter 
  • 61W Type-C PD Adapter - e.g. Apple MacBook Adapter 
  • 87W Type-C PD Adapter - e.g. Apple MacBook Pro Adapter

While the 18W, 30W and 45W work, we suggest you use a 60W adapter to maintain the fastest possible charge rate when charging multiple devices.

If you didn't purchase an adapter and just realized that you now need it, we'll be launching our AmpereTech.co website very soon, where we'll give you all a chance to buy the Ampere adapter at the discounted Kickstarter price. Or if you need it sooner, you can still buy it here on BackerKit.

 

Does Unravel have a battery in it and does it need to be plugged in to work?

No, Unravel does not contain a battery. This means that you should not have any trouble carrying your Unravel through airport security or checking it in your suitcase. 

With this said, please remember that Unravel contains three 10W wireless charging coils that need to receive power from a Type-C PD Adapter plugged into an outlet. It can also be charged wirelessly via the pogo pins on the Ampere Power Cube power bank.

To be clear, Unravel needs to be connected to a Type-C PD Adapter that is plugged in at all times you want to use your Unravel to wirelessly charge! 

 

Can I charge my phone or watch with a case on?

You can charge phones in standard cases (around 3mm thick), but some cases won’t work, such as:

  • Popsocket cases
  • Cases with magnets on it 
  • Cases with metal 
  • Cases that are too thick

For the Apple Watches, you will also need to remove the case to charge as the watch needs to be flush with the charger to charge.

Fri Feb 8 '19 Announcement
over 2 years ago – Fri, Feb 08, 2019 at 04:06:34 AM

Hello backers! 

As you all know, last week was a big week and that means we're due for a big update. In fact, it's so big, we are splitting it into two updates!

Sorry, we’re a few hours late getting it into your inboxes!

Here's what we'll be covering today:

  • Unravels Sent! Shipping Update & Shipping FAQs
  • Using Your Unravel
  • Unravel FAQs
  • How to Contact Us!
  • Warranty Registration
  • SolarAid Contribution
  • #UnravelAnywhere

 

Unravel Shipping Status

Last week, we set an ambitious goal of shipping all Indiegogo orders that were locked before Jan. 13th. We ramped up our efforts from assembly to testing and shipping in order to get as many orders as possible sent before the Lunar New Year Holiday in China. In fact, our team flew to Shenzhen last week to personally pick and pack orders. After several consecutive days of 14-hour shifts, we are proud to report that we successfully shipped the majority of our Indiegogo orders.

We were on pace to ship all orders, but unfortunately, we ran out of stock of some of our accessories during the pack last week. There were a couple items that proved to be more popular than we forecasted — the travel cases and the world travel plug set (specifically, the AU/CN plug converter). 

We’ve already emailed all Indiegogo backers who were affected by this stock shortage. In that email, you’ll have an estimated delivery date of when your package will arrive. We’re terribly sorry if we couldn’t get your order out. 

As an update for all backers who ordered the Unravel Power Bank, aka “Ampere Power Cube,” this item will be shipped separately in March. Manufacturing the Power Cube has taken longer than anticipated, but we will finish mass production shortly after our manufacturing partner returns from the Lunar New Year Holiday in late February and begin to ship as soon as possible. We are really sorry for this delay as well.

For those whose packages were sent, an automatic email confirming your tracking information should have been sent directly to your inbox (the email connected to your Indiegogo account). Because it was an automated email, it may have gone to your junk folder (so please check that too). 

Glow-in-the-dark Stickers for Everyone! 

As a small token of apology for the delay in the delivery, we are sending everyone a FREE Glow-in-the-dark Unravel Sticker Pack! We know this doesn’t make up for a delayed shipment, but we hope you have fun with your retro glow stickers perfect for decorating your bedside Unravel wireless charger.

Indiegogo we HEART you!

For those of you who ordered glow-in-the-dark stickers, we’ve included an extra pack in your order. 
 

Shipping Timeline for Remaining Backers

For those who got their BackerKit shipping survey after Jan. 13th, shipping will resume after the Lunar New Year, with the next batch of orders shipping later this month (week of Feb. 18th). Then, we’ll continue producing remaining accessories and shipping as quickly as possible until every single backer has received 100% of their order.

 

2. MUST READ: Using Your Unravel 

With thousands of Unravels starting to arrive, we've been getting some questions about how to use Unravel along with some confused backers thinking their Unravel doesn't work when in fact it does when used correctly. 

The good news is that we've got lots of places to get this information... 

1. User Manual Inside the Unravel Box 

Please read the Unravel User Manual. You'll find this in your Unravel box. 

2. Our Unboxing Video 

We also made an Unboxing and How to Set Up Unravel video. Check it out here, 

KS LIVE

We also recently filmed a Kickstarter LIVE answering questions from the comments section of our Kickstarter page. See that here

Still got some more questions? We thought so. So we've rounded up a few FAQs that we've been getting over the last few days. 

 

Unravel FAQs

Does Unravel need a special adapter to power it? 

Yes, you do need a Type-C PD Adapter to power Unravel and it needs to be plugged in at all times you want to use your Unravel. 

So far, the only people who have reported an issue with their Unravel are people who didn't purchase an Ampere 60W Type-C PD Adapter... so if you are having trouble getting your Unravel to work please read this section carefully... 

As we mentioned throughout the campaign, because Unravel has three 10W coils, it requires more power than a standard 5V 1A USB adapter. We offered the Ampere 60W Type-C PD Adapter separately because many people already have a PD adapter for one of their other devices. For example, Unravel will also work with one of the following,

  • 18W Type-C PD Adapter - e.g. iPad Pro Adapter 
  • 30W Type-C PD Adapter - e.g. Apple MacBook Air Adapter 
  • 45W Type-C PD Adapter - e.g. PixelBook Adapter 
  • 60W Type-C PD Adapter - e.g. Unravel Adapter 
  • 61W Type-C PD Adapter - e.g. Apple MacBook Adapter 
  • 87W Type-C PD Adapter - e.g. Apple MacBook Pro Adapter

While the 18W, 30W and 45W work, we suggest you use a 60W adapter to maintain the fastest possible charge rate when charging multiple devices.

If you didn't purchase an adapter and just realized that you now need it, we'll be launching our AmpereTech.co website very soon, where we'll give you all a chance to buy the Ampere adapter at the discounted Kickstarter price. Or if you need it sooner, you can still buy it here on BackerKit.

 

Does Unravel have a battery in it and does it need to be plugged in to work?

No, Unravel does not contain a battery. This means that you should not have any trouble carrying your Unravel through airport security or checking it in your suitcase. 

With this said, please remember that Unravel contains three 10W wireless charging coils that need to receive power from a Type-C PD Adapter plugged into an outlet. It can also be charged wirelessly via the pogo pins on the Ampere Power Cube power bank.

To be clear, Unravel needs to be connected to a Type-C PD Adapter that is plugged in at all times you want to use your Unravel to wirelessly charge! 

 

Can I charge my phone or watch with a case on?

You can charge phones in standard cases (around 3mm thick), but some cases won’t work, such as:

  • Popsocket cases
  • Cases with magnets on it 
  • Cases with metal 
  • Cases that are too thick

For the Apple Watches, you will also need to remove the case to charge as the watch needs to be flush with the charger to charge.